Tag Archives: Customer base
Image representing IBM as depicted in CrunchBase

Closing the marketing capabilities gap…

Here is some important new thinking about the connection between the deluge of data and marketing… “In a new paper titled, “Closing the Marketing Capabilities Gap,” Wharton professor George Day addresses the disconnect between the demands of markets and the ability of firms to meet those demands. Such a gap, he points out, is “costing [...]

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“What the *tweet* is social media…

…and what can it do for my business today!?” was the name of the presentation I delivered at the Kewaunee County Power Breakfast on September 29 while filling in for MarketingSavant Dana VanDen Heuvel. Bottom line? Those companies that actively engage their customer base through social media stand to reap a rich harvest in terms [...]

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